Export your file into a PDF (Portable Document File) or EPS (Encapsulated Post Script).
These file formats are universal. We can accept other file formats, however there can be import incompatibilities which require additional set-up to ensure accuracy. If this is the case then setup fees may apply. Other file formats we can accept are: JPEG, TIFF, BMP, AI, PSD, CDR, FS.
We will not produce directly from these formarts and they will required additional setup fees: Microsoft Office (Word, Excel and Powerpoint) & Works (WPS), Microsoft Publisher, GIF, BMP, PNG, SVG, PICT, MIX & PCX, Visio.
Convert all colors to CMYK mode.
Our printers use CMYK ink.
Computer/phone screens use RGB light.
Colors often look different when printed,
even if they look perfect on your screen.
When colors must be an exact match, a pre-production printed proof on the actual material is required.
Flatten all layers and transparencies.
Most design programs use a layer system, and sometimes these layers do not import correctly into our production software.
Convert all fonts to outlines/curves, or include font files with document.
Set your resolution to at least 300 DPI. The higher the better.
For larger projects (usually larger than 4ft.x8ft.) it helps to design your files at 50% or 1:2 aspect ratio, this helps to reduce file sizes and helps the file transfer process.
All JPEG/JPG files must be supplied at high quality and at least 300dpi. For digital camera photos, please use the highest quality setting the camera can take. Submit the original unmodified file to us. We do not recommend using compression when saving JPEG/JPG files.
Files can be supplied on CD, DVD, email (below 10mb) or uploaded to our FTP site via our website. There are many other free services such as wetransfer, google drive and dropbox to name a few that we can also accept.
If you have no artwork or it requires additional work to be printed, a per-hour design fee will be charged.
If exact colors are required, printed proof fee(s) will be charged.
When supplying print ready artwork, please ensure you supply an accurate printout of the layout if supplying on disk, or a low quality JPEG/JPG or PDF file if supplying via email. Final responsibility for the quality and suitability of all electronic files rests with the customer or their agent/designer. Sign Studio will not accept or process files that are not compatible with our production environment or those indicated on this document. Electronic artwork supplied using incorrect file formats or construction methods will be returned to the customer for correction.
Note: Large files will take time to process. Thank you for your patience.